After Sales

Defect product? Need a repair? Click on the button below and fill in the form.

Want to return a new product? Click the button below and fill in the form. After approval of your request, you will receive a return number and document. Please always state the return number clearly on the package(s). Also add the return document to the shipment.

If this return is part of a complaint or commercial agreement made, the above conditions expire and we ask you to contact our customer service at info@polletpoolgroup.com or +32 56 78 20 57

A problem with a heat pump? Request your intervention and we will come on site.